Plug In America EV Consumer Survey Again Finds EV Owners Likely To Stay Electric, Opportunities to Improve Charging Satisfaction

The electric vehicle nonprofit today released select findings from its 2023 electric vehicle consumer survey. While 90% of EV owners are likely or very likely to purchase an EV for their next vehicle, they voiced frustration with public fast-charging infrastructure, although that varied significantly by charging network. The organization will host a webinar on Wednesday, May 31, to review additional findings and release the full report later that day.

LOS ANGELES, CA (PRWEB) May 23, 2023

Plug In America2023 Survey Report Cover, a national nonprofit accelerating the shift to electric vehicles (EVs), today released key findings about EV owner satisfaction with their vehicles and public DC fast-charging neworks from the organization’s national annual survey.

The EV market grew 46% in 2022 compared to 2021, and EVs made up approximately 6.7% of new vehicle sales nationwide last year. With this booming market as a backdrop, Plug In America once again found that EV drivers love their vehicles, with 90% of owners reporting they are “likely” or “very likely” to purchase an EV as their next automobile.

While EV owners love their vehicles and intend to continue driving electric, they voiced more frustration with fast-charging infrastructure than the previous year, with the most common issues being “broken or non-functional chargers” or “too few charging locations.” There was significant variation by charging network, with the Tesla Supercharger Network scoring significantly better than its competitors on every metric.

“We see the increased frustration with fast charging as an opportunity for companies to stand out in this dynamic landscape,” said Joel Levin, executive director for Plug In America. “With the capital from the Infrastructure Investment and Jobs Act in 2021 and increased competition in the private sphere, we expect that those investments and minimum standard requirements will improve the quality and reliability of public charging over the next five years.”

The 2023 EV Driver Survey, which received feedback from thousands of current EV drivers and those who are considering purchasing one, sought to determine the state of EV driving in the United States, with a focus on the following in particular:

  • What are the primary motivations for drivers and those considering EVs?
  • What are the most valuable sources of information available to EV customers?
  • What is the quality of the current EV buying experience for customers?
  • Are EV owners content? Why or why not?
  • What are the most significant concerns with existing fast-charging networks?

Plug In America’s experts will be reviewing highlights and taking a deeper dive into the results in a webinar on Wednesday, May 31, at 10 a.m. Pacific Time / 1 p.m. Eastern Time. Information to sign up for the webinar is on Plug In America’s website:

At the conclusion of the webinar, the survey’s findings will be available for download on the Plug In America website.

Financial supporters of the annual survey include the Electric Power Research Institute (EPRI) at the gold level and Edison Electric Institute, Electrify America and Xcel Energy at the silver level.

About Plug In America

Plug In America is the nation’s leading nonprofit organization dedicated to accelerating the use of plug-in electric vehicles in the United States. Formed in 2008, Plug In America provides practical, objective information to consumers and dealerships about EVs through various programs, including National Drive Electric Week, Drive Electric Earth Day,, and other public outreach events. With Plug In America’s coalition of plug-in vehicle drivers, policy experts and technical advisors, their expertise represents the world’s deepest pool of experience in driving and living with plug-in vehicles. The organization’s motto is: “We drive electric. You can too.” Learn more at

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